While I understand how Stake had / has to pay for Evolution hosting the bets, it's the fault of Evolution, but Stake should acknowledge the fact that there was no way to have properly played the round through.
1: Eddie HIMSELF is admitting that "Evolution got DDoSed". This is already a bad move for Stake, imo, because it's a staff member admitting that there was an unpreventable issue with the Game that the player did not have control of.
2: If EVOLUTION got DDoSed, why are THEY not acknowledging the bet being placed and unable to have properly continued?
3: This was not in any way Stake's fault. They are a Casino. HOWEVER, I would immediately pack my bags and leave if I was blatantly told that I would have a game round that was acknowledged to be with error not of the player, not canceled and refunded and / or made null and void. Essentially just donating my crypto to Stake.
In my personal opinion, Stake should consider this round as a Provider error, as the player has done nothing wrong, and the Player should not suffer as a result of shitty DDoS protection from said Provider. He should be refunded, I believe, due to this error - even if not just out of courtesy to a high-level VIP.
What if this was a streamer doing $20k USD hands on Salon Privé Evolution tables and the Provider got DDoSed? Would they be refunded?
EDIT: Saying you were going to hit on 14 is weird. Who knows if you would have won anyway since you already split? Now I get why Eddie doesn't think you should be refunded, as if you'd played properly, you would have lost anyways.