This has been an issue with quite a few players for a long time, unfortunately. I've seen many examples of bias and an abuse of power over the last couple years here. It seems that mods and support are either not strict enough or entirely too strict in general - there's no in-between. And a very large majority of mutes handed out are absolutely biased.
There's power abuse problems everywhere, though - Whether it be online or in real life situations, it's behavior that humans are taught is acceptable; This will probably never change. In all seriousness the only way it can be elimina