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Support - Feedback

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Hello, everyone!

We would like to hear some feedback on Stake support so far. Whether good or bad, we would like to hear your opinion.

We are trying our best to provide fast, efficient, and friendly help, but there is always room for improvement and reaching the perfection.

Please, leave your comments/suggestions on this thread, 

 

Regards from your Support team!

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The Support team is as always is great. No matter what time of the day it is, they always replied me. 

When I am too in confusion, they have tried their best to give me the solutions.

Last I want to say that Support team is the backbone of the STAKE family :D

 

A great Support Staff whom I love :

Vladimir

Mladen

Bojana :D

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4 minutes ago, maverick528 said:

No no and no. It took me 3+ years to post a pic, but Support is Support. Customer complaints should be solved in 30 secs or less.

 

You can try convincing her in an hour. :P 

3 minutes ago, StrikeBALL said:

I love girls))) you are also doing a good job!

Heheh, kidding, but if you have any suggestions how to make things work better, feel free to tell us, we are really looking forward to your feedback! :) 

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Thank you, Stakers, for your SUPPORT as well! :D 

It is always a pleasure to work with people that cooperate with us and helping in general is what we are here for, but there is always place for improvement, so let us know what we should change/add/remove from support's response ;) 

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Just now, Irena said:

What do you mean by that? You can find the support button under 'more' > 'live support'. :) 

Yes, i know, But why under "More"? 

Many New members always asking support link in Chat

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True. A link in the footer will probably be helpful for some players (it's the usual place for that on most of the websites)... but more visible = more reports = more work = more coffee for the Support Team (need to check the Stake bankroll for that).

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14 hours ago, Kargai said:

True. A link in the footer will probably be helpful for some players (it's the usual place for that on most of the websites)... but more visible = more reports = more work = more coffee for the Support Team (need to check the Stake bankroll for that).

We need that blue smiling button in the bottom right corner for easy access! :D 

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