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williamshennie9

Support becoming more active in the chatroom

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Heya guys!

So recently, over the past month I'd say, I have noticed that support members, most notable TAG THEM, doing trivias, roll hunts, general chatting and cracking jokes with the normal Stake members.

I want to acknowledge and appreciate the support members that do this, I remember in the past you almost never saw support in the chat. It is awesome that they are doing this!

Have you guys also noticed this trend of support popping into the chat fairly often nowadays, or just me? Let me know!

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Indeed, its nice to see support and mods are actively involved so much in the chat. This is one of the things that makes stake stand out compared to the competition.

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I was just thinking about this exact thing yesterday! I have definitely noticed the support members being more active in the chat room. I like seeing support participating in the chat. It shows that the team likes to be engaged with the other site members, while also reassuring members that they are readily available to help if needed. Overall, it looks great for the site. Stake has an awesome support team, for sure.. 

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hello william after upgrade to stake-2 most of staffs are more active and trying to busy players hole day,its a good sign for both users and stake.both are taking gain form that.its tkx to eddie how to interact and moled users know better. 

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We all love support to be in chat.

And they also love to be in chat !!!

Unfortunately they are too busy at times, because Stake is growing every day, and every day more promotions and giveaways to take care of ....

 

 

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38 minutes ago, rajamishra said:

hello william after upgrade to stake-2 most of staffs are more active and trying to busy players hole day,its a good sign for both users and stake.both are taking gain form that.its tkx to eddie how to interact and moled users know better. 

I do agree, I can really see the effort going into making the community and atmosphere at Stake better for everyone! I am really glad Stake is realizing the importance of keeping their members engaged. So far they are doing a great job!

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Yes, I noticed it too and I like it. Now it has become more interesting in the chat and it seems to me that the amount of spam and beggars should become less. Because the control of the chat has become more.

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Yeah i have noticed that Supports keep greeting us! i really glad that Stake have a great supports who always help us and also make a conversation and do some jokes in chat room. it makes the room clean too from a passive beggars actually :D 

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actually from odd stake there are some support who often come to chat rooms to just give tips to stakers or mods to make rh but lately it's true as you say even I see support more often joking in chat rooms and also support coming to chat rooms just asking for the best vacation spot in the country  xD

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they have been active is just that for the past couple week there has been a couple support staff are more in chat then the rest.. dont need to mention as we players already know whose voices been active.. they really dont need to do it.. but they wanted to..pretty much is a great thing to get to know the players and players get to know the support staff.. either way best to know the support and best way for the players to get involve.. so this separates the other casinos.. dont you think

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I love it when they're online in chat. Not just because of the free money they give away by rollhunts/trivias but also because they are sooo friendly. 

This may prove that they are not just friendly on the live support section, but also in real life :)

it's actually a good thing to have. When I worked in customer service before, most of my colleagues have different attitudes while talking with customers and a different one too when he's out of the office. People like them always end up being cranky every time the shift ends due to tough problems that the customer talked about.  Anyway, to cut the story short, supports here are nice not just in work but in reality as well unlike the others that just put up a deceiving front for the customers. :) 

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I really pay attention to the more active support members in the chat room. I like to see support participating in chats. This shows that the team likes to be involved with other site members, while also convincing members that they are ready to help if needed. Overall, this looks good for this site.

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Well it had certainly improved but not a lot but it had gone from line 2% to 30% which is not small and quite big but they have tickets to deal with but they still try their best to be in chat which is impressive. 

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1 minute ago, Kate said:

Well it had certainly improved but not a lot but it had gone from line 2% to 30% which is not small and quite big but they have tickets to deal with but they still try their best to be in chat which is impressive. 

wait your confusing me... what do you mean it had gone from 2 to 30 percent? the support chat particiapation your talking about or? i tried going back to read more comments to understand but... umm... halp me what 2 to 30? 

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 Any of the players that have been here since the beginning know that the Support Staff here used to come in all through out the day and do roll hunts and trivia and hangout as much as possible  with us in chat.  It was so much fun.

It's so nice to see them in chat again .

#StakeSupportStaffIsAwesome!

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16 hours ago, sheenazbay said:

I really pay attention to the more active support members in the chat room. I like to see support participating in chats. This shows that the team likes to be involved with other site members, while also convincing members that they are ready to help if needed. Overall, this looks good for this site.

The best part for me is how they ask how players are doing, like they genuinely care about each player. I don't know of any other casino where this happens unless you are a VIP in that casino :)

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yup i saw that too and its nice to see that mods are inovling more into chat and games, and becoming more helpfull for others, nice things are always nice.

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I think I speak for every member of support when I say this: we just love spending time with you guys in chat, having fun with some friendly banter, sharing jokes and funny situations, teasing each others, trying to force some to stream. :)

 

It makes work much more enjoyable and shifts go by super fast. Of course, there are days when work doesn't allow us to be there as much as we would like but we try to make up for it as soon as possible. :)

 

Outside work and during work we are pretty much the same, constant jokes and pranks, never a dull moment and I am here for almost two years now. Best colleagues ever and amazing people that you just can't get enough.

 

Thank you all for being active in chat and for making it a place to be! Much love, Stake support team. ❤️ 

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